1. Introduction
Welcome to Rankley. These Terms of Service (“Terms”) govern your access to and use of Rankley’s Local SEO reporting platform and related services (the “Services”).
By creating an account, purchasing a subscription, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
2. Definitions
- Account means your Rankley user account.
- User Content means any data, text, files, reports, logos, business information, or other content you upload, submit, or generate through the Services.
- Credits means the usage units purchased or included with your Subscription to run audits or reports.
- Subscription means your recurring plan (e.g., Starter, Professional, Agency).
3. Eligibility & Account Registration
You must be at least 18 years old and capable of entering into a binding agreement to use the Services.
You agree to:
- Provide accurate, current, and complete information when creating your Account
- Keep your Account information updated
- Maintain the confidentiality of your login credentials
You are responsible for all activity that occurs under your Account.
4. License & Use of the Services
Subject to these Terms, Rankley grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.
You may use the Services only within the limits of your Subscription and available Credits. All rights not expressly granted are reserved by Rankley.
5. Subscriptions, Credits & Billing
Subscription Plans & Credits
Each Subscription tier includes a monthly allocation of Credits.
- Unused Credits roll over for up to 30 days, unless otherwise stated for your plan.
- Credits have no cash value and cannot be transferred.
Billing
- Subscription fees are billed in advance on a recurring basis via Stripe.
- By subscribing, you authorize Rankley to charge your payment method automatically until you cancel.
One-Off Purchases
You may purchase additional Credit bundles without an active Subscription.
Refunds
All fees are non-refundable, except where required by applicable law.
6. User Conduct & Restrictions
You agree not to:
- Reverse engineer, decompile, or attempt to extract source code from the Services
- Use the Services in violation of any law or third-party rights
- Interfere with or disrupt the integrity, performance, or security of the Services
- Share your login credentials or access another user’s Account without authorization
- Use the Services in a manner that violates Rankley’s Acceptable Use Policy
Rankley may suspend or terminate Accounts that violate these restrictions.
7. User Content & Data
You retain ownership of your User Content.
By submitting User Content, you grant Rankley a royalty-free, worldwide, non-exclusive license to host, process, display, and use such content solely to provide, maintain, and improve the Services.
Rankley will handle User Content in accordance with the Privacy Policy and will not disclose confidential information except as permitted therein or required by law.
8. Third-Party Integrations
The Services may integrate with third-party platforms, including but not limited to:
- Google APIs (e.g., Google Analytics, Search Console, Business Profile)
- Stripe (payments)
- CRM, automation, or marketing platforms you choose to connect
By enabling integrations, you authorize Rankley to access and process data from those services in accordance with your settings and permissions. Your use of third-party services is subject to their respective terms and privacy policies.
Rankley is not responsible for third-party services or their availability.
9. Intellectual Property
The Services, including all software, designs, trademarks, logos, and content (excluding User Content), are the exclusive property of Rankley or its licensors.
Nothing in these Terms grants you ownership of any Rankley intellectual property.
10. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RANKLEY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Rankley does not guarantee that the Services will be uninterrupted, error-free, or produce specific results.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- RANKLEY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES.
- RANKLEY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO RANKLEY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Rankley, its officers, directors, and employees from any claims, damages, or expenses arising out of your use of the Services or violation of these Terms.
13. Termination
You may cancel your Subscription at any time through your Account settings.
Upon termination:
- Your access to the Services will cease
- Unused Credits will expire
- Rankley may delete or anonymize your data in accordance with the Privacy Policy and applicable law
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.
Any dispute arising from these Terms shall be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction and venue.
15. Changes to These Terms
Rankley may update these Terms from time to time. We will post the revised version with an updated “Last updated” date.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
16. Contact
If you have questions about these Terms, contact:
Contact: our legal team via our contact form
Rankley, Inc.
800 N King Street Suite 304 #2230
Wilmington, DE 19801
United States